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Request an RMA - Diving Sensor

RMA for repair or replacement of a diving sensor

To help us identify the cause of failure and the associated risk, please complete the following information for the Diving Oxygen sensor being returned for evaluation and replacement.

It is assumed that the compatibility of our sensor with your application was addressed during your sensor acquisition process. Using the sensors in applications beyond the specification limits will render the warranty to be voided.

Should the returned Sensor(s) be deemed misapplied during our evaluation, such sensor(s) will be considered out-of-warranty sensor(s) and will not be replaced. In the interest of minimizing transportation of sensor(s) with chemicals, the failed and out-of-warranty sensors will not be returned unless requested otherwise by you. Any replacement sensor(s) will be sent pursuant to our completion of the failure evaluation.

 
CONTACT INFORMATION
Name *
Company *
E-mail *
Phone *
Fax


RETURN REPAIRED/NEW SENSOR TO (if different from above)
Name
Company
Address

City
State
Postal code
Country
Return preference Courier and account indicated below
Teledyne's choice
Carrier of preference
(UPS, Fedex, DHL)
Carrier account number
Method: (Next day, two day, least expensive)


BILL TO (if different from above)
Name
Company
Address
City
State
Postal code
Country
We will contact you for credit card information OR a purchase order number. An account must be established with TAI to pay via purchase order. Payment must be received before we begin repair work, but we provide a cost estimate in advance.


DEVICE INFORMATION
Sensor class
Sensor serial number
Instrument model number
Instrument serial number
Sensor output (mv) when sensor is in ambient air
How soon after installation was the failure behavior noticed?
Describe the failure symptoms and behavior noticed to conclude the sensor(s) is(are) bad:
Comments:
Enter code to confirm submission
Validation Enter Confirmation Code:    *
 
   

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Teledyne Analytical Instruments • 16830 Chestnut St • City of Industry, CA 91748 • USA